“The driver, Stephen, pulled up right as I ran out of gas in the right lane. He came right up to me, made sure I was okay and asked if I needed help. Of course, I was only .2 miles from an exit but he filled me up with plenty of gas to get to the next station. He was very kind, thoughtful, and didn't hesitate to get me taken care of quickly so the both of us could get off the highway safely. 10/10 service that I did not know was free, and when I offered to tip, he did not accept it. Great man, who clearly cares because he could have driven past me but didn't. Thanks to Stephen, I am not late to work today because of my own negligence. Thank you again, Stephen, and thank you, State Farm.”

- Brandon, IN
                        Assisted by Stephen, Indiana DOT Hoosier Helpers sponsored by State Farm on June 10

“Deawery and Stephen helped me when my car tire blew and I was stuck on the roadside of the highway at south Las Vegas. They showed up when I was trying to call 911 to ask for help, and gave me help changing our spare tire. They were very nice and positive and not only they solved my problem on the tire, but also made my mood better. They are heroes and I appreciate them so much!”

- Mengyang, NV
                        Assisted by Deawery and Stephen, Nevada DOT Freeway Service Patrol sponsored by State Farm on June 1

“Monday afternoon on Memorial Day, we were headed north on I-395 and had a blowout on our 41' living trailers horse trailer between N. McCarran and Parr Blvd, and we had a very small area to pull off on. It was very hot outside to top it off. The traffic was very heavy, we had our horses in the trailer and two dogs in the truck. We called US Rider for assistance but was on hold for 10 - 15 minutes when one of your tow trucks pulled up behind us! Sean was the driver and he had another person with him, but we did not get his name. These two guys changed our tire in just a few minutes. They were outstanding, polite and awesome young men. My sister and I did not know that NDOT had this program for EVERYONE, and we felt like we had just been rescued by two ‘KNIGHTS IN SHINING ARMOR.’ Thank you so much to them and to NDOT! We will tell everyone we know about how we were saved.”

- Saunya, NV
                        Assisted by Sean, Nevada DOT Freeway Service Patrol sponsored by State Farm on May 31

“I got a flat tire and he changed it to the spare for me so that I could make it to a tire repair center to get a new one. Jerry had pulled up behind us once and my friend had roadside assistance, so we said, ‘Thanks for checking on us, but we are good.’ Little did we know how long and complicated the roadside assistance was going to be. We ended up calling back in and the same gentleman came to help us. So very grateful for his patience and help!”

- Kathy, NC
                        Assisted by Jerry, North Carolina DOT State Farm Safety Patrol on May 28

“I was stranded on the bridge just outside of New Orleans with a flat tire. It was three other ladies and myself. We felt like we could change the flat, as our dads taught us to do that, but the bridge did not have a wide shoulder and it was a dangerous situation. We were so thankful when we saw the truck pull up with flashing lights! He changed our tire in a fraction of the time it would have taken us to do it. We were all so grateful!”

- Loti, LA
                        Assisted by Unknown, Louisiana DOTD Motorist Assistance Patrol sponsored by State Farm on May 27

“It was very windy as I drove a just-purchased 2005 Chevy Silverado from Thornton to Aurora, CO. A plastic tarp blew off a truck that I was following and it wrapped around my crankshaft. I was able to pull off I-25 onto the shoulder. While I subscribe to a service to respond and tow my vehicle, I waited for a response for 3-4 hours in heavy rush hour traffic. Andrew was the State Farm Patrol who came to my assistance, removing part of the tarp. My wife's car, which was accompanying me, had a battery discharge. Andrew jump started her car, and we were able to safely go home to Aurora. Thanks, to CDOT and State Farm, my vehicle's insurance company.”

- Selby, CO
                        Assisted by Andrew, Colorado DOT State Farm Safety Patrol on May 26

“On May 25, 2021, Darrell happened upon us perched on the shoulder of the I-25 South on ramp to I-76W. We had a shredded right rear tire under a 12,000 lb camper truck with a loaded tow trailer. Our Roadside Assist service was failing us, sending inadequate lift equipment. Darrell used his jack to get the truck lifted just enough to get the spare in place so we could exit the highway. He was a true Good Samaritan and we were so fortunate for his aid. I am confident we would have been stuck many more hours in a dangerous location otherwise. Thank you, Darrell, CDOT, and State Farm for this service that we had no previous awareness of! You were our lifesaver that day!”

- Lynda, CO
                        Assisted by Darrell, Colorado DOT State Farm Safety Patrol on May 25

“I thought I could make it to my destination before getting gas, but misjudged, and we ran out of gas on the highway! Never in my 30 years had I done something so dumb and I had my two young daughters in the car. Not even 10 minutes later, a safety patrol driver pulled up behind us and gave us some gas. He was so kind! Right away, we got off the next exit and filled up our tank and still made it to our dinner in time. Thank you so much, Brandon, for saving the day for us!! I am forever grateful for you and State Farm for this service!”

- Kristen, OH
                        Assisted by Brandon, Ohio DOT State Farm Safety Patrol on May 25

“My three kids and I were stuck on the side of the road with a flat tire, waiting on roadside assistance for 3 hours. Then, next thing you know, Steve just pulled up behind us and assisted us with no hesitation, just heaven sent. Thank God for him and his outstanding skills!! State Farm, this man is what you call a real-life HERO!!”

- Gilbert, NC
                        Assisted by Steve, North Carolina DOT State Farm Safety Patrol on May 24

“Our driver, Eric, truly saved the day. We were in Maryland, about halfway between our home in North Carolina and our destination in New York. Apparently, we ran over some type of debris in the road and had an immediate flat. We managed to get to the shoulder, but it was a dangerous area on the side of an on-ramp on the highway and we could not safely change the tire. I had called Toyota Care, but was still awaiting an arrival estimate when Eric pulled up. When he explained who he was and that he could help us, I was flabbergasted. I have never heard of a service like this! What an unbelievably awesome thing! Eric was AMAZING. It turned out that our tire wasn't just flat. Whatever we hit had actually gone THROUGH the tire and then out the inside of the wheel. Eric got the spare on and explained to us where we could go nearby for further assistance. He gave us fantastic directions and then helped us get safely back onto the road. As I mentioned above, I had not heard of anything like this service. Regardless of who the driver was, we would've been eternally grateful for the assistance. However, Eric was so far above and beyond helpful or professional. Those words do not begin to describe the service we received. We very much wanted to give him a tip, but he simply would not accept it, despite my husband's insistence. Eric is an absolute GEM, and I hope that management recognizes what a rare find he is!! THANK YOU, Eric and Assist Patrol!!”

- Williams, NC
                        Assisted by Eric, Maryland SHA Emergency Traffic Patrol sponsored by State Farm on May 21

“I was traveling from Michigan to Beaufort, SC and I had a car fire on I-27. DOT Agent Garret came to the rescue. My car was a complete loss, everything, cell phone, clothes, computer, etc. I managed to get my dog and myself out of the vehicle, minus one shoe. Garret let me use his personal phone, drove my dog and me to the motel and returned about 20 minutes later with a pair of shoes, tooth brush, tooth paste, and food for my dog. I am not sure what I would have done without him. He was/is my hero. He made a terrible situation so much better by his acts of kindness and pleasant nature. You are truly lucky to have someone of his kindness and caliber working for you. There are no words to express how grateful I am, not only for his selflessness but he made me realize that there are wonderful people out there in our crazy world.”

- Janis, NC
                        Assisted by Garret, North Carolina DOT State Farm Safety Patrol on May 18

“The patrol driver was Dennis. He helped me out on Interstate 10 heading east bound just outside of Lake City. I wanted to tell him thank you. My wife and two children (3 years old and 8 months) were stranded on the road when the bolts sheared off. I called FDOT and Dennis came out. He put up cones, helped move my wife and two children to safety. He drove them to the next exit and made sure they were safe in a building. He was calm and helpful in so many ways. As we are not from the area, he told me about the nearest city and told me about the services I would need. He did not make any specific recommendations, but presented me with quite a few options which was super helpful as the stress of the situation clouded my ability to think clearly. I wanted to say thank you to Dennis because he took care of my family. That was a very hard thing. The tow truck driver didn't have enough space for my entire family and Dennis moving my wife and children to the next exit was huge. I wish I could have tipped him or something, but he told me that all I can do it go online and provide a review. So, I am doing that now. Please tell him Bruce said, ‘Thank you for helping me during a very difficult time.’”

- Bruce, FL
                        Assisted by Dennis, Florida DOT Road Rangers sponsored by State Farm on May 14