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"I must have run over something and it punctured the driver side tire. A state trooper stopped within 10 minutes. I had taken out the spare tire and found I had no jack. The state trooper called for assistance and said someone would be there in 15 minutes. While I was waiting, I noticed that the driver side rear tire was going flat also. Just about 15 minutes later, Sal pulled behind me. I explained what happened and I just happened to have a donut tire and a full-size spare in the car, just no jack! Sal replaced both driver side tires and filled them with the proper air pressure since both were low. I was back in business in about 45 minutes. This was a great service and it was free of charge. It was much safer to have the State Farm Assist vehicle with the lights flashing for safety. Thank you to Connecticut DOT and State Farm. Sal the repairman was fantastic."
- Mark, CT
Assisted by Sal, Connecticut DOT State Farm Safety Patrol on April 6
“My driver side rear tire blew out on I-70 yesterday. I was in the far-left lane and had to travel to the right side. Thankfully, that wasn't as bad as I was fearing. I was able to get over fairly quickly, but there really wasn't a lot of room to change my tire with oncoming traffic and it being on the driver’s side. I attempted calling my boyfriend who was still asleep and then searching online to purchase AAA, when Scott from State Farm Assist Patrol knocked on my window asking if I had a spare tire. I wasn't sure, but checked the trunk, and I had a donut. He set up cones to keep everyone safe and quickly was able to put my tire on. I was able to blow out a tire, have it changed, go buy a new tire and make it to work by 9 a.m.! I was only an hour late, and I am incredibly thankful!”
- Taylor, OH
Assisted by Scott, Ohio DOT State Farm Safety Patrol on April 5